Mental health support services

Mental health support services

If you feel your mental health is seriously affecting you, you’re having negative thoughts or feel you can’t keep yourself safe – it’s important to understand that you’re not alone, seek advice online and tell someone you trust as soon as possible. There is always someone available to talk to, along with a friend, family member or your GP, there are also lots of support services available, some of which you can find contacts for here.


Infoline: 0300 123 3393 or text: 86463

“Mind provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. We won’t give up until everyone experiencing a mental health problem gets support and respect.”

“When you’re experiencing a mental health problem, supportive and reliable information can change your life. That’s what we do. We empower people to understand their condition and the choices available to them through our Infoline which offers callers confidential help for the price of a local call.”


Free UK number: 116 123

“We’re here round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call us on the phone. This number is FREE to call. You don’t have to be suicidal to call us. Every six seconds, somebody contacts us. Ten times a minute, we can help someone turn their life around. That’s a privilege, and a huge responsibility.”

“We want you to feel safe while talking to us, so you can tell us how you’re really feeling. That’s why we take your confidentiality very seriously. For some, we’re the only place they can turn to without fear of judgement. For others that might worry about burdening friends or family, we offer a safe place to turn. We don’t skirt around issues, and we’re not afraid to go into deep and difficult areas. Sometimes just having the acceptance from someone that what they say won’t be judged is enough to help people open up, and is such a relief to them.”

Rethink Mental Illness Advice Line

Advice and information service line: 0300 5000 927

“Today we directly support almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. And we change attitudes and policy for millions. We provide expert, accredited advice and information to everyone affected by mental health problems. When mental illness first hits you or your family, it can be hard to know who or what to trust. We give people clear, relevant information on everything from treatment and care to benefits and employment rights.”

“We have over 200 mental health services and 150 support groups across England. From psychological therapies and Crisis and Recovery Houses to peer support groups and housing services, we directly help thousands of people every year across England. Over 90% of people using our services say they are respected, listened to and get the right kind of support.”


Helpline: 0300 304 7000

“SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. We are open every day of the year from 4:30pm to 10:30pm. SANE responds to 15,000 calls each year. Often this means helping people to deal with very difficult situations, thoughts and emotions.”

“We deal with the full spectrum of mental illness from anxiety and depression through to eating disorders, self-harm, psychosis and suicide. Helpline volunteers are empathic and non-judgemental, providing a space for you to talk about any aspect of your mental health, or the mental health of someone you care about.”

NHS mental health services

Find local mental health services on the NHS website 

You can also get advice from NHS 111 phone service 

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